It is essential to the operation of the Business School and the success of the students

Attending that students’ concerns or complaints (unrelated to appealing an academic decision addressed elsewhere in the catalog or disciplinary action as provided for directly above) be resolved quickly and fairly. 

The student should contact their personal Student services representative, who will seek guidance to resolve the issue. If necessary, the student services representative will contact the faculty member to whom the concern or complaint is related.

If a satisfactory solution is not reached, the student may put the complaint in a written form and request that the Academic Committee review their concern. The Academic Committee will then confer with the appropriate personnel and decide on resolving the matter.

If a student’s complaint or grievance is not resolved by the persons designated above, a student may choose to seek a resolution by bringing it to the attention of the Commission for Independent Education, 325 West Gaines Street, Suite 1414, Tallahassee, Florida 32399-0400 Toll-Free Phone: 888-224-6684

www.fldoe.org/cie/

For non-Florida residents who have completed the institutional and state grievance process may appeal non-academic complaints to the FL-SARA State Portal Entity Contact at FLSARAinfo@fldoe.org. For additional information, please see https://www.fldoe.org/sara/student-concerns.stml

ATTN: COMPLAINTS. Further information on the DEAC Complaint Procedure can be found here: https://www.deac.org/student-center/complaint-process/